284 jobs found

Quality / Training Manager, Call Center Company website:  http://www.asurint.com Benefits Offered 401K, Dental, Life, Medical, Vision Employment Type Full-Time   Why Work Here? “Supportive Executive Team, Great Benefits, and Stable Growth” The Operations Quality and Training Manager is responsible for the creation, implementation, and management of quality control and training programs for Record Research, Verification, Client Services, and Product Configuration Teams. Duties and Responsibilities Supervises training standards for orientation to the fulfillment of background screening, skill development on the processes used to acquire and communicate the information, and technical training on the internal systems used to fulfill and service them. Develops training initiatives based on data from quality scores to ensure teams are properly educated on processes. Oversees the design and maintenance of a centralized repository for Operations training content Works directly with department management and development teams to build enhanced quality review systems and workflows. Provides direct leadership and direction to a team quality assurance analysts and trainers. Establishes routine collaboration sessions between quality analysts and Operations supervisors around quality trends in order to quickly identify ways to operationalize their improvement. Develops and assures maintenance of monitoring process for quality management [i.e., reviewing indicators, accuracy of data collection, reporting consistency, promptness, and identification of opportunities for quality improvement]. Collects, monitors, and analyzes data to measure the effectiveness of programs and procedures. Provides reoccurring reporting with analysis on dispute trends that include cause, reason, and solution. Improves product configuration life cycle to ensure cost, TAT, fees, and other settings are regularly updated to meet end user needs. Advances system to track product overhead cost, variability, and trends. Oversees product research and configurations requests. Other duties as required. Requirements Technical Expertise Experience leading at the functional level is required. Experience with quality management is required. Experience with product cost management is required. Experience using CRM and other tools to develop relevant content and information for internal and external use is required. Experience developing corporate training is preferred. Experience with the legal/court system is preferred. Experience with background screening is preferred. Proficiency in MS Office [Outlook, Excel, Word] or similar software is required. Relevant business management systems such as general ledger, HRIS, CRM, etc. is preferred. Salesforce is preferred. Articulate Storyline is preferred. Education and Experience Education: High School diploma or equivalent is required. Bachelor’s degree is preferred. Certifications or licensure: Salesforce certification is preferred. Drivers’ license and ability to maintain a driving record that is satisfactory to the Company’s liability insurance carrier is required. Years of relevant experience: 5 to 7 years is preferred. Years of experience supervising: 2 to 5 years is preferred. Working Conditions and Physical Requirements The work environment involves everyday risks or discomforts that require normal safety precautions typical of offices, which includes the need for general safe workplace practices with office equipment and computers, avoidance of trips and falls, and observance of fire regulations. The noise level in the work environment is usually quiet to moderate. This position is performed in an office setting although off-site meetings in various settings occur. The schedule is generally normal business hours although there is a requirement to perform work, attend meetings and events before or after normal workings hours, and occasionally on weekends and evenings. Some travel by personal automobile and a valid drivers’ license is required. Occasional overnight travel is required. Lift light objects [less than 20 pounds] and carry them short distances [20 feet or less]. Benefits In exchange for your unique abilities, perspectives & teamwork, ASURINT offers an excellent benefit package which includes: Competitive salary 401K Medical/Dental & Vision effective first day of employment Open Time Off & eight company paid holidays Free gym in building Learning and Development programs Short & Long-Term Disability Flexible Spending Accounts Business Casual Attire Employee Referral Bonus *Asurint is an EEOC Employer About Asurint: At Asurint, we’re building a leading information-based technology company in Cleveland, Ohio. Asurint is on a mission to help our customers succeed by bringing innovation, flexibility and personal ownership to background screening – all while addressing the changing regulatory landscape. We measure our efforts by the success our customers enjoy and the positive onboarding experience of their employees. We are succeeding because they succeed. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and focus on doing the right thing. Our team serves with an understanding of their responsibility in the hiring process and with helping our customers make the most informed decisions. We focus on partnering with clients to elevate the background screening experience and, ultimately, the onboarding experience for all. Company website:  http://www.asurint.com Company address: 1111 Superior Ave Cleveland, OH 44114 This is a FEATURED JOB POST by Froggerjobs.com

Construction Survey / Instrument Technician - Maintenance, Construction, Survey, Surveyor, Land Surveyor, AutoCAD - Cleveland, Ohio We are currently seeking a  Survey Technician / Instrument Technician  to join our TUNNEL project team in  Cleveland, Ohio  . Apply Today!  resumes@froggerjobs.com Similar Positions are available in the Cleveland, Akron, Canton, Youngstown, and surrounding Ohio areas! The Instrument Person is responsible for working in conjunction with the survey team to ensure benchmark and control points are met. Assist with coordination, planning and implementation of survey requirements to facilitate construction activities, coordinate and compile survey related contract submissions for progress claims and provide instrument relocation and maintenance as required to ensure construction progress. The survey technician is also responsible for ensuring survey equipment is properly maintained and calibrated. This is a great opportunity for someone with basic land survey experience interested in heavy/civil or tunnel construction! Equal Opportunity Employer - Drug-Free Workplace Qualifications and Skills 1-2 years of land based survey techniques; Post secondary education or equivalent experience; Knowledge of AutoCAD preferred   Job Type: Full-time Experience: land based survey: 1 year (Required)     Construction Survey, Instrument Technician, Maintenance, Construction, Survey, Surveyor, Land Surveyor, AutoCAD

Bilingual Call Center Representative - Cleveland, Ohio Lighthouse Insurance Group Company website:  http://lighthousequotes.com Compensation $12 to $13 Hourly (plus commission) Benefits Offered 401K, Dental, Life, Medical, Vision Employment Type Full-Time   Why Work Here? “Professional Fun Culture! Exponential Growth Opportunity!” Job Summary LIG (Lighthouse Insurance Group) focuses on the implementation of Health, Life, and Ancillary healthcare products for the individual/family group, Medicare eligible group, and micro group audiences. At our core, we have a team made up of exceptional Customer Solution Associates. These individuals match consumer requests for healthcare quotes to agents licensed in their state; to offer the lowest prices in the consumers geographical area. This is all completed over the phone and in real time! There is no insurance license needed as a Customer Solution Associate because you are not selling the products! This position gives you the  opportunity to earn an industry competitive pay while working for a  culturally driven organization . While working at LIG you will learn how to master your commutation skills and persuasion techniques to become a highly successful Solution Associate. You can expect paid on-site training in our state-of-the-art facility in Independence, Ohio. This position also opens  GROWTH  opportunities that allow you to turn your skills into a career with LIG. Top producers can earn $16.00 per hour with incentives! Qualifications and Skills: Must speak Spanish and English fluently. High school diploma required 1 Year experience with proven success in a customer service/support role. 1 Year experience with proven success in a sales role. Strong communication skills including verbal and written along with active listening. Computer skills including knowledge in Microsoft Office Suite (excel, outlook, and word). Excellent problem-solving skills Must be able to work in a team environment, be outgoing and have an energetic attitude. Responsibilities: Receive and manage inbound member and customer support calls while easily directing them to the appropriate departments. Handle all Spanish Speaking leads. Connect to leads generated internally or from 3rd party vendors and persuasively communicate with them to speak to a licensed professional. Maintain average conversion rates on transferring calls to the proper departments. Lend support to members and prospective customers when applicable. Communicate with management on a regular basis- 2-way feedback & coaching opportunities. Engage in proper call handling and etiquette. Ability to multi-task, set priorities and manage time effectively.   About Lighthouse Insurance Group: LIG (Lighthouse Insurance Group) was founded in 2009 and has successfully distributed more than 60,000 insurance policies nationwide. In 2015 Lighthouse Insurance Group was named #1 on Crain’s 50 Fastest Growing Companies in Northeast Ohio. Since then we have continued to pride ourselves on our industry leading technology, product portfolio, and customer satisfaction. Our culture is people-oriented, professional, accountable, and innovative. We provide competitive compensation packages, benefits, and a fun work environment that encourages a work/life balance. We are your fastest way to great advice! Company website:  http://lighthousequotes.com Company address: 6100 Rockside Woods Blvd N Independence OH 44131 ONE FREE JOB POSTING SPONSORED BY: Froggerjobs.com

Logistics Coordinator - ITS - Cleveland / Solon, Ohio APPLY TODAY!  resumes@froggerjobs.com   *** Similar Positions are available in Cleveland, Akron, Canton, Youngstown, and surrounding Ohio areas! The Logistics Coordinator plays an important role within the organization insofar as participating in the company’s goal of assuring client’s expectations are exceeded. The fundamentals of our business is pairing our clients (some of whom are manufacturers, producers, and distributors of food products, ingredients and goods) with the most efficient and cost-effective method of transporting those goods, whether it be by rail, ocean liner, air, or over-the-road truck/trailer. A secondary portion of our business is utilizing our own assets (refrigerated trailers) in meeting the needs of our long-term contracted clients. Our growth projections for the next six months to two years are significant, as we find more and more companies recognizing our expertise in the marketplace. The Logistics Coordinator will be involved with a large portion of the aforementioned fundamentals.  Key Responsibilities/Duties : Full-time (35 to 38 hours per week) with after-hours work as needed  Fully participating in the supply chain analysis, including researching state of the art digital solutions to our unique position in the marketplace (refrigerated + food)  Will be tasked with the research of introducing a technology solution for a product lifecycle management solution  Contacting current and potential clients, identifying new transportation needs that LAC’s niche positioning might fulfill  Interest in or familiarity with the transportation and logistics field is a must, specifically:  Setting up the conversation and relationship for a more senior transportation specialist to present a customized solution to the client.  Involvement in all areas of transportation and responsible for each carrier/customer interaction  Keeping track of clients’ goods while in transit  Contacting carriers to arrange pick-up/drop-offs, and managing the variables that might affect on-time delivery, such as excessive traffic, mechanical breakdown, strikes at the docks, or other miscellaneous situations.  From time-to-time, may be called upon to participate in the Account Payable and Account Receivable process.  Job Requirements : Attention to Detail  Recent computer experience is a must. Computer proficient with Microsoft Office products like Microsoft Suite, including Excel, Word, PowerPoint, Outlook, as well as the ability and desire to learn web-based programs specific to the transportation and logistics fields  AR/AP skills would be a plus, however, not necessary for the right candidate  The ability to think quickly on one’s feet, resolving issues that inevitably come up (missed deliveries, for example)  Good communication skills, as this staff member may, on occasion, be in contact with clients and carriers. Those clients include some of the largest Fortune 500 companies;  Must have desire to be involved in whole spectrum of the logistics industry with possible carrier intentions  Must have desire and aptitude for wanting to create solutions based on specific niche client needs and have the ability to illustrate the benefit of the solution using written and verbal communications.  Will be introduced to the finances of the logistic industry; understanding how decisions effect both gross and net margins.  Job Type:  Full-time  Salary:  $35,000.00 to $40,000.00 /year 

Emerson / RIGID - Applications Engineering Specialist , CNC - Cleveland / Elyria, Ohio   https://www.emerson.com/en-us/careers The Application Specialist is a role that will have focus on accelerating our design needs into a production machining environment. This role is expected to decrease component setup time by leveraging state of the art CNC and CAM technology. Introduction of “Made to Order” shop practices is desired. The Application Specialist will work with a dedicated and talented team of design and manufacturing engineers in this strategic growth business segment. This includes plumbing and electrical tool accessories, and new market applications. This role is located in our RIDGID® World HQ in Elyria (just a little west of Cleveland), Ohio USA.   Essential Duties and Responsibilities Generate and debug CNC 3 and 4-axis milling programs to manufacture new components in production Improve existing machining/programming processes to increase new component setup time Open and read CAD models to identify features and/or generate CNC code from CAM software Develop macros to generate multiple CNC programs for series of similar components Read and interpret drawings with Uni/Bilateral or GD&T tolerances (ASME Y14.5M) Run CMM programs to inspect and measure new components Read dimensional measurements to make proper machine adjustments and ensure capable processes Design machining fixtures for workpiece holding Design and/or select appropriate spindle tools Interface and coordinate with manufacturing and Product Engineering   Requirements 5 years of experience programming CNC milling machines for new or “made to order” components 5 years of experience using solid model CAD software Programming experience utilizing 3D part models (CAM software) or macros preferred Degree in Technical discipline such as Manufacturing Technology or Computer Programming preferred Equivalent on the job experience will be considered Esprit (CAM), Solid Edge (CAD), Solid Works (CAD), and/or Fanuc controls training will be considered   Perks and Benefits Matching 401k and Defined Contribution Holiday Bonus Medical, Dental, Vision RIDGID tool loaner program Employee discounts On-site fitness center Tuition assistance Short/Long Term Disability   Our Company RIDGID® is the leading manufacturer of innovative pipe working tools and the most trusted brand for millions of trades professionals worldwide. A business unit of Emerson, a Fortune 500 leader in technology and engineering, RIDGID invented the modern pipe wrench in 1923. Since that time, no other company has brought more innovative tools to market to support the trade professionals tasked with maintaining the world’s infrastructure. RIDGID tools are distributed in more than 140 countries through its strong distribution network as well as major wholesale and retail channels including: Grainger, Ferguson, The Home Depot, Amazon, and many others. To learn more, visit us at RIDGID.com.   Work Authorization No calls or agencies please. Emerson will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.   Equal Opportunity Employer Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.   If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by calling 1-314-553-2544 (V/TTY/TDD) or by sending an email to idisability.administrator@emerson.com. About Emerson Imagine being surrounded by intelligent, driven, and passionate innovators all working toward the same goal—to create groundbreaking solutions that leave our world in a better place than we found it. Emerson is a global technology and engineering company providing innovative solutions for customers in industrial, commercial, and residential markets. Our Emerson Automation Solutions business helps process, hybrid, and discrete manufacturers maximize production, protect personnel and the environment while optimizing their energy and operating costs. Our Emerson Commercial and Residential Solutions business helps ensure human comfort and health, protect food quality and safety, advance energy efficiency, and create sustainable infrastructure. A dynamic environment is what you’ll discover at Emerson, a Fortune 500 company with $14.5 billion in sales and 155 manufacturing locations worldwide. Together, we’re changing the world, and we have all the resources to help you achieve your professional goals. Whether you’re an established professional looking for a career change, an undergraduate student exploring options, or recently received your MBA degree, you’ll find a variety of opportunities at Emerson. Join our team and start your journey today. https://www.emerson.com/en-us/careers     This is a FEATURED JOB POST Sponsored by: Froggerjobs.com  

Component Repair Technologies -  Production Control Specialist - Component Repair Technologies (1st Shift, Mon-Fri) Want to work with some of the most talented, dedicated people on the planet? Do you value relationships, commitment, innovation and integrity? We hire, train, develop and lead a robust team of highly technical workers that make the most difficult types of repairs on gas turbine engines. We are a certificated FAA repair station. We operate in the Aerospace field as well as the Marine & Industrial space working with the airlines, engine overhaul shops as well as original manufacturers such as GE, Pratt & Whitney and IAE. We are a local privately held business right in Mentor, Ohio and we have been in business since 1985. We offer a “family style” environment with ample opportunities for individual growth at all levels. Come join the CRT family and watch your career soar! Summary: The Production Control Specialist is responsible for managing and taking ownership of all gas turbine engine components assigned to them for evaluation and repair and/or overhaul. This includes being directly responsible for reviewing component condition, developing repair work scope, understanding customer requirements and establishing the component ship date. The Production Control Specialist develops and ensures work scopes are communicated to all levels of the company. Benefits: -  Well-lit, clean work environment -  Competitive pay with $2-3 shift premiums -  FULLY PAID health Insurance -  Profit sharing bonuses -  Paid tuition for job-related courses and programs on-site and at area colleges -  State-sponsored apprenticeship programs Check us out! TYPICAL RESPONSIBILITIES: Review customer purchase order and “as received” condition of incoming components. Develop a quotation based on incoming inspection findings. Provide a technical findings report as required and defined work scopes to the sales department in order to notify our customer. Coordinate with the scheduling department in order to plan work scopes and time gates based on production department loading and lead times. Refine and analyze work scopes to maximize the efficiency of the repair/overhaul. Communicate work scope and time gates as required to all departments in order to meet our customer requirements. Manage exceptions, including reworks that occur during the repair/overhaul process determining the resources required to resolve the exception. Make the necessary decisions introduced by production or scheduling that are within the OEM manual limits or intent of the repair. Initiate and monitor continuous improvement programs for efficiencies, quality, production flow and customer requirements. Communicate inventory requirements with the purchasing department based on customer requirements and/or sales forecast. Manage on Time Delivery (OTD) and Ship Date Accuracy (SDA) with all departments. Coordinate with production and scheduling departments to ensure labor factors are accurately reviewed and maintained. MINIMUM QUALIFICATIONS: Bachelors or Associates degree in an engineering or other technical discipline. Ability to self-start and work with minimum supervision. Ability to read, comprehend and write technical information and data. Keywords: Production Control Specialist, Control Specialist, Production Control, Control Account Specialist, Technical, Manager, Engineering, Operations Management, Engineering Cost Analyst, Technical, Manufacturing aerospace, aerospace manufacturing, Physics, aerospace overhaul, overhaul, budget, Project Manager, Program Manager, FAA, EASA, Gas Turbine, Turbine, Engine, Project Management, Administration, Technical Manuals, AMT, Aviation Maintenance, Aviation Maintenance Technology, Machining, Work scope, Pratt & Whitney, Boeing, Snecma, Safran Aircraft Engines, CFM International, GE Aviation, General Electric, International Aero Engines, IAE, Gen X, GE90, PW2000, PW4000, LM2500, V2500, CF6, CFM56, F117, On Time Delivery, OTD, Ship Date Accuracy, SDA We are committed to providing a safe and healthy workplace and promoting the health and well-being of its employees. It is the Company’s policy to only hire individuals who do not use drugs/nicotine products. All candidates will be screened for drug/nicotine use prior to hire. Employment opportunities at CRT are open to all qualified applicants solely on the basis of their job-related experience, knowledge, skills and abilities. CRT complies with all applicable federal, state and local laws with regard to equal employment opportunity. To see more GREAT JOBS At Component Repair Technologies     OneFEATURED JOB POST Sponsored By: Froggerjobs.com

Chat Support Advisor - Alexmann - Cleveland, OH https://careers.peopleclick.eu.com/careerscp/client_ams_ta/external/jobDetails.do?functionName=getJobDetail&jobPostId=19676&localeCode=en-us To provide excellent customer service and technical support to our Candidates throughout the recruitment lifecycle via chat and occasionally phone.  Key Accountabilities: Provide world class support to candidates by responding to inbound chat questions and issues that arise (phone support as needed) through to a satisfactory conclusion. Achieve all effectiveness and efficiency metrics as agreed with the client (SLA’s) Identify trending questions/issues and escalate when necessary Create a positive candidate experience through actions and resolution. Complete daily, weekly, monthly and quarterly reports as necessary Build and maintain strong working relationships between all team members. Take accountability for continually refreshing of knowledge on clients, their requirements and candidates’ expectations by sharing experiences with team members Knowledge, skills & experience: Proficiency with multiple social media chat platforms such as Facebook messenger, WhatsApp, Google hangouts, etc. Professional written communication skills including proper grammer, spelling and attention to detail Good planning and organizing skills Can-do attitude Team work orientated Attention to detail and strong process adherence  Ability to build sustainable relationships and trust with end-users through open and interactive communication  Ability to identify and assess customers’ needs to achieve satisfaction  Ability to work in a structured schedule to support clients (breaks, lunches, etc. need to be scheduled) Handle multiple chat conversations at one time often across multiple accounts