Inside Sales - Cuyahoga Falls, OH
A Cuyahoga Falls manufacturing company is seeking an Inside Sales Assistant. The hours are M-F 8am-5pm and the pay rate is BOE.
The Inside Sales Assistant will source for new sales opportunities through inbound lead follow-up, outbound cold calls and emails. They will learn to understand customer needs and requirements in order to provide sales support to the upper level sales management. They will also ensure all sales related data is up to date and accurate in the company’s SAP Business One ERP system. They will also make accounts receivable and collections calls when necessary.
• Researches and cultivates leads utilizing leadferret.com and other tools.
• Process and follow up on on-line & phone requests for quotes or more information from prospective customers.
• Reconcile and follow up on older open sales orders to determine quality of the lead.
• Answer the phones.
• Process and enter into SAP the sales orders for equipment.
• Enter in all new customer data into SAP.
• Reconcile ship dates from the shop calendar with the date on the sales order.
• Accounts Receivable/Collection calls.
• Flag and communicate to upper mgmt. any extremely outstanding customer debts.
• Customer follow-up after the order has been delivered.
• Handling customer calls relating to complaints or open issues.
• Coordinate all pre-pay orders and confirm with customer.
• Shipping quotes for all the orders that require them.
• Basic prospecting and lead generation skills, usually utilizing an industry-specific set of call lists with potential customer contact information.
• Intermediate customer service and accounts receivable/collection skills.
• Introductory selling and communication skills.
• Familiarity with MS Office and various business software (e.g. ERP, CRM). Experience with SAP Business One preferred.
Mancan Temporary Staffing Employment Agency is located at 710 Graham Rd, Cuyahoga Falls, OH 44221. Please feel free to call us at 330-633-9675 with any questions. Please bring 2 forms of government ID and resume with you, or apply online at www.mancan.com/. Industrial, Factory, Warehouse, Clerical, Welding, Administrative, Professional, & skilled jobs available!
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