Call Center JOBs - MCAST - USA

$18.00 - $22.00 hourly
  • MCAST
  • Remote (New York, NY, USA)
  • Mar 10, 2020
Part time Accounting Customer Service

Job Description

Call Center Job Responsibilities:

Establishes insurance policies by obtaining client information; determining eligibility; maintaining database.

 jeffreyberry000@gmail.com

Call Center Job Duties:

  • Obtains client information by answering telephone calls; interviewing clients; verifying information.
  • Determines eligibility by comparing client information to requirements.
  • Establishes policies by entering client information; confirming pricing.
  • Informs clients by explaining procedures; answering questions; providing information.
  • Maintains communication equipment by reporting problems.
  • Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
  • Updates job knowledge by studying new product descriptions; participating in educational opportunities.
  • Accomplishes sales and organization mission by completing related results as needed

Call Center Skills and Qualifications:

Verbal Communication, Phone Skills, Listening, Data Entry Skills, People Skills, Informing, Customer Focus, Customer Service, Attention to Detail, Professionalism, Multi-tasking

 

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