Ohio valley Waste Services - Customer Service Representative – Youngstown, Ohio
Ohio Valley Waste Services - Youngstown, OH 44509 (Belle Vista area)
Ohio Valley Waste Service, Inc. is seeking a customer service representative to work in our fast-paced call center environment and provide excellent customer service.
Handle inbound calls for customer and prospect inquiries, such as service increases/decreases, service problems, billing questions, and pricing for various services.
Maintain excellent customer relations with existing customers to minimize customer loss.
Keep accurate records of customer interactions.
Administrative duties as assigned.
Interaction with operations, administrative, and sales staff as needed.
1-2 years relevant work experience.
Multi-line phone experience in a call center environment is a must.
High degree of proficiency in MS Excel and MS Word.
Strong analytical, prioritizing, interpersonal, and problem-solving skills.
Ability to work in a fast-paced and deadline-oriented environment.
Working knowledge of the waste industry is a plus.
Ohio Valley Waste Service, Inc.
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