Customer Service $16 - $18 - PPS - Beaverton, OR 97005, USA

$16.00 - $18.00 hourly
  • Professional Placement Services
  • 3215 SW Cedar Hills Blvd, Beaverton, OR 97005, USA
  • Jun 14, 2019
Full time Admin-Clerical

Job Description

Customer Service $16 - $18 - PPS - Beaverton, OR 97005, USA

 

Immediate Need for Experienced & Reliable – – -MultiTASKING Customer Service Specialist!!!

 ***TEAM and Customer Centric SKILLS a MUST***

Candidates with the following NEED ONLY apply:

(Also see below for REQUIRED SKILLS)

 

  • Customer Service. EXP 3+
  • TEAM player AND Motivator
  • Good work History
  • Valid Driver’s License
  • Must pass Drug Test
  • Clean Record

WHAT DOES THIS JOB ENTAIL?

A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to resolve customer complaints.

The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction

 

Customer Service Responsibilities list:

  • Manage largeamounts of incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies

Take the extra mile to engage customers

WHY ARE YOU INTERESTED?

  • Job Security in a Secure Industry
  • FULL Benefits including: 401K, HEALTH Insurance, Paid holidays, Vacation time
  • Room to grow within the company
  • TEAM environment
  • Clean Shop
  • More Experience = More $$$

IS IT RIGHT FOR YOU?

We are looking for a qualified individual with a good track record.  Someone that is looking for a future with the company and willing to put the time in.   You MUST be a team player.  As well as take PRIDE in your work and the product you are producing.   This is not just a job it is a HOME.

WE look for an understanding of the 3 PILLARS of Manufacturing

PRODUCTIVITY – – SAFETY – – QUALITY

– Highly motivated

– Able to handle multiple functions

– Reliable

– Initiative and independent judgment

If this sounds like you and you have read this far, take the next step and apply NOW.

Please Submit Resumes To:

Email: topjobs@ppswork.com

Fax: 440-842-7143

or Call 440-842-7133