Mancan Professional Temporary Staffing Employment Agency is hiring!!! We are the staffing company with a CAN DO ATTITUDE! An EXCITING new job is right around the corner for you! Not only will Mancan find you the perfect position, we also offer an abundance of benefits. When employed through Mancan you are eligible for paid vacations, holiday pay, 401K and medical coverage that includes vision and dental! Our dedicated staff cannot wait to assist you!
CUSTOMER SERVICE JOB IN CANTON OHIO: MANCAN PROFESSIONAL STAFFING AGENCY IS ASSISTING A HIGHLY PRESTIGIOUS INSURANCE FIRM, LOCATED IN DOWNTOWN CANTON, HIRE A CLIENT TECH.
The Client Tech will primarily assist in supporting client needs in the business insurance department. The Client Tech will work closely with the Client Service Representatives to help process insurance policies, maintain client files and issue insurance certificates. This position reports to the Business Insurance Department Manager.
Duties would include but are not limited to:
• Client service support
o Reviewing and processing new business and renewal policies, endorsements and cancellations
o Coordinate insurance underwriting requirements by interacting with Client Service Representatives, Client Advisors, and insurance companies to provide necessary documentation
o Prepare client documents for delivery or mailing
o Maintain electronic client files in the agency database system
o Issue certificates of insurance and automobile ID cards as requested
o Monitor and record compliance of client certificate tracking services
• Internal collaboration
o Work with the Client Service Representatives as a proactive team member to maintain high client satisfaction and retention
o Develop strong working relationship with Client Service Representatives
o Assist in identifying areas of concern
o Maintain high level of communication with the team
• Quality management
o Learn and follow all ISO 9001 quality management system procedures and work instructions
• Agency support
o Assist other agency associates, including receptionist, agency runner, and Operations Associate
• Other tasks as assigned
CANDIDATES MUST POSSESS A BACHELORS DEGREE. NO INSURANCE EXPERIENCE IS NECESSARY. IF YOU ARE A DRIVEN PROFESSIONAL THIS MAY BE THE PERFECT COMPANY TO GROW YOUR CAREER WITH!!
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We have convenient hours all week long for you to come in and apply! Our standard application times are Monday through Friday from 9am to 4pm. If these hours do not work for you please contact your local office so we can accommodate a time that works best for you! IF ANYONE CAN, MANCAN!
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