Nov 12, 2018

Technical Support Associate / Help Desk / Electro-mechanical Technician

$40,000 - $45,000 yearly
  • Integrity Technical Services, Inc.
  • Cleveland, OH, USA
Full time Customer Service Manufacturing

Job Description

Technical Support Associate / Help Desk / Electro-mechanical Technician - Cleveland, Ohio - JOB 18-00177
 
Salary Range: $40 - $45k Permanent Position with Benefits.

Only U.S. Citizens or persons with a Green Card work permit may apply.

Cleveland, Ohio area manufacturer of industrial computer controlled peripheral equipment is seeking a Technical Support Associate / Help Desk Technician to interact with customer and provide end user support.
 
REQUIREMENTS

  • High School graduate, (Vocational or Associate degree in Electronic Technology is a plus)
  • Hands on mechanical skills with tools for assembly and disassembly electronic / electro-mechanical  devices
  • Past copier repair experience could be very helpful
  • Basic knowledge of personal computers, printer driver configuring, set-up, installation, and troubleshooting and networks could be beneficial
  • Exceptional communication (verbal & written) skills to record, track, and document customer issues
  • Organized, patient, good "people skills”
  • Problem solver using diagnostics and help request tracking tools
  • Ability to occasionally travel at short notice to resolve customer service issues
  • Electronic /electromechanical test equipment knowledge (multi-meter, oscilloscope and line analyzer) is a plus
  • Passport (or ability to acquire) for possible 2 week training period in Europe

 
Candidates may be required to submit to a Criminal Background Check and a 10 Panel Drug Screen.
 
Only U.S. Citizens or persons with a Green Card work permit may apply.
 
Salary Range: $40 - $45k Permanent Position with Benefits.
 
Cleveland, Ohio area manufacturer of industrial computer controlled peripheral equipment is seeking a Technical Support Associate / Help Desk Technician to interact with customer and provide end user support.
 
Due to the large amount of resumes we expect to receive only the most qualified candidates will be contacted. We will retain all other resumes for any future job considerations.
 
Integrity Technical Services, Inc.
14 Whitehall Drive Suite 102
Akron, Ohio 44278
Toll Free: 1-888-262-3226
Akron: 330-633-6500 Cleveland: 440-257-3232
Website: 
www.integrityjobs.com (To view all of our open positions please visit our website)
 
Integrity Technical Services, Inc. does not charge a fee for finding anyone a job.
 
Integrity Technical Services is an Equal Opportunity Employer.


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