Nov 12, 2018

Omnichannel Operations Process Leader

  • ITS
  • Cuyahoga Falls, OH, USA
Full time Management

Job Description

In this role you willCoordinate activities of Amazon operations to obtain optimal efficiency, economy of operations and maximum profitability. Find, develop and implement best practices. Acts as a change agent in process integration, process development and knowledge system management

Essential Job Duties:

    • Be the liaison between Sales, Sales Operations, Supply Chain and the Customer to lead the coordinated timely flow of information and product from GOJO to Amazon.
    • Ensure operational excellence through accurate time management of orders and shipments
    • Monitor service fines and develop recommendations to prevent reoccurrence
    • Monitor customer accuracy of data
    • Understand Customer requirements and GOJO Supply Chain to triage areas for improvement
    • Provide strategic guidance on Supply Chain, Global Sourcing, Sales Operations, and Logistics teams in support of customer requirements and expectations.
    • Order management and “triage” for challenges
    • Monitor On Time In Full (OTIF)


Education and Experience Required:

    • Associates Degree required, Bachelor’s preferred
    • 3-5 years E-Commerce operational experience
    • Experience with customer service, data warehouse management, and SAP in manufacturing preferred


OverviewFull timeGOJO Lippman Campus- Cuyahoga Falls, OHOffice Hours18 hours ago


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