Nov 12, 2018

Technical Trainer

  • ITS
  • Solon, OH, USA
Full time Engineering

Job Description

About Pressco Technology, Inc: Pressco Technology Inc designs, develops and markets ultra high-speed sensing and process monitoring products for the global container manufacturing industry.

About This Position: We are currently looking for a qualified technical trainer to work in our Information Systems department. This position includes a wide range of duties in training instruction, training administration, and training documentation development. The field technical trainer will be based in Cleveland, OH with frequent travel (up to 75%) to customer locations across the US. Additionally, this position will perform in-house training sessions for both internal and external audiences.

Duties / Essential Job Functions: Instruction

  • Report to Technical Trainer for duties and scheduling assignments
  • Administer weeklong training sessions on Pressco equipment at customer sites and at Pressco Headquarters (Cleveland, OH)
  • Train small groups of internal and external audiences on a variety of technical subjects
  • Maintain training session documentation including trip reports, training evaluations, trainee progress and training database
  • Transport, setup, and maintain training equipment for on-site customer training sessions
  • Work with the Technical Trainer to oversee internal orientation and ongoing skills development training

Administration

  • Work with various departments to process international and domestic customer training requests
  • Coordinate training documentation, equipment, and personnel for domestic & international training sessions
  • Maintain in-house training areas and training equipment including system mock-ups and training laptop simulators
  • Process training paperwork in hardcopy and digital formats

Development / Other Duties

  • Develop and maintain training documentation including training presentations, training plans and curriculum, exams, videos and trainee evaluations
  • Develop procedures for internal and external audiences on company software and hardware procedures
  • Work with Field Service Engineers, Technical Support, and Engineering to stay updated on software developments and current operation of Pressco systems.
  • Other job-related duties as assigned.

*Minimum Qualifications:

*

  • Associates Degree in a technical fieldor equivalent technical experience.
  • Three years of experience in technical training and/or training material development. Provide examples of materials.
  • PC literate -high degree of competency with Windows OS navigation, MS Office products, hardware / software troubleshooting
  • Excellent verbal and written communication skills (with the ability to make the complex easy-to-understand)
  • Ability to work well within information systems team and other departments to pursue larger company-wide goals
  • Flexibility to work with diverse audiences in a wide range of environments including manufacturing and corporate settings
  • Ability to lift and maneuver training equipment weighing up to 100 lbs
  • Must reside near Cleveland, OH area
  • Must be comfortable with frequent domestic travel (up to 75%)
  • Willingness to travel internationally on an as-needed basis

*Desired Qualifications:

*

  • Field training and/or field engineering experience highly desirable
  • Strong experience or education in technical fields including: Information Technology (IT), electrical engineering, or mechanical engineering
  • Additional desirable PC skills include: experience with computer networking, Learning Management System development, video editing software, customer survey software, web development tools, and E-Learning software
  • Additional languages (particularly French and Spanish) are definitely a plus

Job Type: Full-time

Experience:

  • Training: 3 years (Preferred)

Education:

  • Associate (Preferred)

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