2 Admin-Clerical jobs

Provide academic advising to a diverse population of students. Reports to designated supervisor. Additional Basic Function – if applicable: This position is in the College of Education, Health and Human Services. Examples of Duties: Duties/essential functions may include, but not be limited to, the following: Advise current and prospective students regarding interpretation of placement assessment, curricular requirements related to academic objectives, career options and registration procedures. Work with students to request a variety of academic actions. Assist in the implementation of intervention, referral, and retention programs for students. Assist with probation, dismissal, and reinstatement procedures; provide feedback on specific cases. Review student academic progress and advise students on specific actions regarding academic and career goals. Review/discuss evaluated transcripts for applicability of transfer credit to Kent State. Assist with workshops on academic skills, study skills, and expectations for students. Assist students in resolution of difficulties regarding their degree progress. May assist and/or coordinate lessons for student orientation course. May represent unit at programs and functions. Stay current on applicable laws, policies and procedures (e.g. FERPA). Maintain and update student files, records and data in accordance with federal, state and university regulations. May serve on various college/school/campus committees and share information with unit. Assist in academic advising and recruiting programs and activities (e.g. student events, outreach programs and activities, etc.). Attend and successfully complete university-provided training and professional development May conduct athletic eligibility audits to ensure NCAA regulatory compliance (Kent Campus only). Perform related duties as assigned. Additional Examples of Duties – if applicable: Minimum Qualifications: Bachelor’s Degree in a relevant field is required. Ability to learn and/or develop core advising competencies including, but not limited to – policies/procedures/curriculum associated with assigned area (university, regional campus, college, school); technology/systems proficiency; KSU organizational knowledge; student development theory; etc. is required. License/Certification: Knowledge Of: Desktop software (i.e. Microsoft Office Suite); web-based systems; ability to learn KSU student systems * Higher education learning models/programs, schools/colleges; organizational structure * Curriculum/college/department/campus/school; ability to learn and understand the complexity of curriculum in assigned area(s); including understanding degree requirements and knowledge of assigned area(s) majors * Skill In: Demonstrated excellent written and verbal communication and interpersonal skills / public relations skills – including group presentation skills * Communication/conflict management * Organizing information and projects; ability to assist in delivery of projects/programs * Well-developed problem solving skills with basic ability to identify and mitigate complex problem(s) and use the full array of organizational resources appropriately * Adhering to deadlines Working effectively both independently and in collaborative groups Ability To: Learn and/or develop core advising competencies, including: policies/procedures/curriculum associated with assigned area (university, regional campus, college, school); technology/systems proficiency; higher education organizational knowledge including basic working knowledge of higher education referral network and resources; student development theory; leadership styles and theories * Learn/apply basic student recruitment / outreach / retention functions * Work with diverse populations of students to identify basic student needs for referrals using appropriate academic and career resources * Work collaboratively with university departments and academic units; ability to build basic awareness of resources and initiate relationship building process * Organize and prioritize work with a high degree of initiative and independence * Analyze and perform basic research on a variety of academic program issues * Work independently and as part of a team Possess considerable attention to detail, a high level of quality control, and maintain a high customer-focus with contacts * Assimilate and maintain confidential data * Manage multiple projects, assignments, and responsibilities * Attend and successfully complete university-provided training and professional development * Learn and apply confidentiality/FERPA * Learn and understand the full array of career advising services and ability to apply based on individual student needs * Adhere to deadlines Learn probation, dismissal and reinstatement procedures * Learn and understand the complexity of curriculum in assigned area(s); including understanding degree requirements * Preferred Qualifications – if applicable: Post baccalaureate coursework and experience working with students. Assessments: Asterisk (*) indicates knowledge, skills, abilities which require assessments Working Conditions / Physical Requirements: Light work-Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently to move objects. Incumbent must be able to communicate with others. Incumbent may be required to travel from building to building frequently and off campus occasionally. Working Schedule: Additional Information: Must pass a security check. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Do you enjoy working in an administrative setting? Do you enjoy analyzing data? If so , NATIONAL AUTOMOTIVE EXPERTS   can help drive your career forward to the next level as an   Administrative Workflow Processor! The Company: NAE   is a growing administration company that services and supports the automotive, RV and Power Sports industries. We are dedicated to excellence and committed to innovation and technology.   We provide industry leading products, services and support that will assist our clients in exceeding their goals. We are innovative and adaptable to our client’s needs. We provide a culture unlike any other which continuously challenges and rewards employees. Want to know more about NAE? Take a look at our website. Copy and paste the link below into your browser: http://www.naenwan.com/people/who-we-are We have been recognized in 2017 by ERC as one of the   99 best places to work for in Northeast Ohio ! We attribute this honorable recognition to our wonderful team that consistently strives to provide our customers and clients with excellent service each day. The Position: As an   Administrative Workflow Processor,   you will focus on ensuring contracts and agreements accurately reflect clients’ needs. You will confirm supporting documentation is accurately accounted for to ensure smooth processing of business processes. You will work with a Client Relations Team to certify the success of our clients with professionalism and enthusiasm. Roles and Responsibilities: To be the NAE/NWAN product knowledge and technology expert in ALL environments that pertain to the role and responsibilities. Assist the Client Relations Team in developing processes that will ensure NAE current accounts’ growth and success. Maintain consistent and accurate records of all documents Responsible to complete assigned tasks in a timely and professional manner, without error. Assist in the response to incoming calls from clients, providing problem resolution by acting as a liaison between the sales team and Client Relations Team Outbound communication: Follow-up calls/emails, closing out open tasks, providing necessary updates with current clients and such type communications that will enhance the relationship with clients. Maintain dealer agreement processing tracker in the CRM tool. Updates sales board with new dealers and agents. Oversee the process for missing information and pending contracts by reviewing contract exceptions to determine acceptance within standard guidelines while escalating unacceptable issues to Management for resolution. Serve as contact for compliance/exception inquiries. Work as an expert on Admin as it pertains to dealer agreements and the supporting documents. Audit contract agreements for missing information, send emails to the Client Relations Team regarding missing information for agency and dealership setups. Generates contract entry reports to ensure input accuracy and balance information in various systems. Other Job Duties as assigned. These may include: product web presentations, creating presentation documents, shipment of supplies and so on. The Location: We are located right off I-71 with access to all major highways, including the Ohio Turnpike. Close proximity to shopping and tons of dining options. Just 20 minutes from Downtown Cleveland. Why should you Apply? Great Company Culture-NorthCoast 99 Award Winner!! We provide a competitive benefit package to our associates which includes affordable healthcare, flexible spending accounts, disability and life insurance, 401(k), 401(k) guaranteed benefit, paid time off, paid holidays, flexibility and more! Excellent Referral Bonus Program- Earn cash by spreading the word about our job opportunities to people to you already know. Attendance Bonus Program- Get paid for coming to work! Beautiful working facilities equipped with multiple breakrooms with flat screen TVs, Wii U system, ping pong table and a popcorn machine! Philanthropy! We provide year-round support to The Cleveland Christian Home. Job Type: Full-time Experience: Administrative Support: 2 years (Required) Communication: 1 year (Required) MS Office: 1 year (Required)